Shipping policy

Shipping Policy

Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and public holidays).
  • You will receive a confirmation email once your order has been shipped.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order using the link provided in the email.

Shipping Delays

  • While we strive to deliver your order on time, occasional delays may occur due to weather conditions, courier issues, or high-demand periods.
  • If your order is significantly delayed, please contact us at hello@wipeit.au or call +61 416 700 033.

Address Accuracy

  • Please ensure your shipping address is correct before placing an order.
  • We are not responsible for undelivered packages due to incorrect address details.

Lost or Stolen Packages

  • If your package is lost or stolen after being marked as "delivered," we recommend contacting the courier service first.
  • If further assistance is needed, reach out to our support team at hello@wipeit.au.

Contact Us

For any shipping-related inquiries, reach out to us:

  • Email: hello@wipeit.au 
  • Mobile No: +61 416 700 033
  • Address: Florence Ave, Clayton, VIC, 3168, AU